Cancellation Policy

Cancellation Policy:

Cancellation policy and example cancellation form for consumers.

Right to cancel: You have the right to withdraw from this contract within fourteen days without giving a reason. The revocation period is fourteen days from which you or a third party who is not the carrier but the one who has possession of goods. To exercise your right you must inform us, Mampe Spirituosen GmbHAm Tempelhofer berg 610965 Berlin, Email:, Tel: 030 20 84 84 470, Fax: 030 20 84 84 480 with a clear declaration (e.g. a posted letter, fax or email) about your decision to withdraw from the contract. You may use the following example withdrawal formula but it is not mandatory. The terms of cancellation states that you must notify us of the exercise of the right of withdrawal before the expiry of the cancellation period has elapsed.

2 - Consequences of withdrawal: if you withdraw from this contract we will have all the payments that we received from you including delivery costs (excluding additional costs with may result from a different type of delivery than the cheapest delivery with UPS that we offer, and repayment without delay within the 14 days from the date, on which we have received the notification for the withdrawal of your contract. We use the same method of payment for this repayment, as you used for the initial transaction, unless you have clearly agreed otherwise, under no circumstances will you be charged for this repayment. We can refuse the refund until you have sent the goods back or you have proof that you already returned the goods, whichever is earlier. In any event, you are required to promptly return the goods or hand them back within and no later than the 14 days from when you inform us regarding the cancellation of the contract. The deadline is met if you send the goods back within the 14 days of cancellation. You bear the direct costs for returning the goods back to us. You must also pay for any loss in the value of the goods, if this loss in value is attributable to the function of the goods and not to the handling of the goods and not necessarily to the handling fo them. End of the cancellation policy- Cancellation form, incase you want to cancel the contract, please fill out this form and send it back to us. The us of this form is merely exemplary and therefore not mandatory. Mampe Spirituosen GmbH Am Tempelhofer Berg 6 10965 Berlin Email: Tel: 030 20 84 84 470 Fax: 030 20 84 84 480 Hereby, I/we (*) revoke that of me/us (*) the contract for the purchase of the following goods (*) for the provision of the following service (*) order on (*)/received on (*) name of consumer (*) address of the consumer (*) and signature of the consumer (*) (message on paper) Date (*) Delete where not applicable.

Download example cancellation form: Muster-Widerrufsformular herunterladen

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